AI receptionist, bay scheduling & web systems for auto repair shops & mechanics.
Independent repair shop, heavy diesel, tires, or mobile service truck. We automate call capture, bay and truck scheduling, estimate follow-ups, and customer status updates.
Fewer counter interruptions, fuller bays and smoother dispatch.
In a shop or service truck, the phone rings right when your hands are deep in an engine bay. Missed calls quickly move on to the next garage on Google.
With MODE, every missed call or web inquiry gets a response in under 30 seconds: the system collects make, model, year, and symptoms, separates urgent roadside breakdowns from routine maintenance, and books the job.
What we deploy for your business.
- Architecture
- Bilingual Website + AI Triage + Smart Scheduling + Operations
- AI Qualification
- Collects make/model/year, symptoms, and urgency level 24/7
- Scheduling
- Books shop bays or mobile service routes synced to your calendar
- Operations
- Automated client updates ("Vehicle ready", "Tech en route") & follow-up
- Languages
- Full French & English (ideal for commercial fleets and dispatchers)
Live client example: Samuel Diesel Inc.
Available pillars for your trade.
AI Lead Nurturing & Follow-Up
Instant capture for missed calls, texts, and web forms. Intelligent multi-touch SMS and email sequences that qualify the job, follow up on open quotes, and convert prospects automatically.
Instant missed-call text-back in under 30 seconds · Smart lead qualification (service type, area, urgency) · Automated multi-touch SMS & email follow-up sequences · Past-client reactivation and automated Google review requestsAI Scheduling & Smart Booking
Autonomous scheduling synced with your live calendar. Validates service area, matches job duration, offers real-time slots, confirms appointments, and sends automated reminders to eliminate no-shows.
Two-way calendar sync (Google, Outlook, iCloud) · Service-area routing (Montreal, Laval, South Shore, North Shore) · Automated SMS and email reminders before every visit · One-click self-serve rescheduling for clients24/7 Bilingual AI Customer Service
Bilingual AI receptionist and chat assistant (French and English) trained on your exact services, policies, and territories. Answers customer questions 24/7 and escalates urgent cases to your team with full context.
Custom knowledge base (services, warranties, coverage areas) · Natural bilingual responses in French and English · Emergency triage vs. standard service inquiries · Instant human handoff via SMS or email with conversation summaryOperations Management & Workflow Automation
End-to-end operational control: centralized job pipeline, technician dispatch briefs, team notifications, post-service follow-ups, and automation of repetitive back-office tasks.
Centralized pipeline from initial inquiry to completed job · Automated job briefs sent to technicians on the road · Post-service quality check, follow-up, and retention workflows · Clear operational dashboards on mobile and desktopHome-Service Website (AI-Connected)
Fast bilingual website with smart quote intake, integrated appointment booking, and automatic AI follow-up triggers.
Trade-tailored design (plumbing, mechanic, landscaping, detailing) · Built-in lead qualification and appointment scheduling · Greater Montreal local SEO optimization (FR + EN)Frequently asked questions.
How does the AI separate emergency breakdowns from routine maintenance?
Your AI receptionist asks 2–3 targeted intake questions right away. An immobilized truck or urgent breakdown triggers an instant alert to your phone, while routine brake or maintenance jobs book directly into your schedule.
Can the system text customers when their vehicle is ready?
Yes. Our Operations Management module sends automated SMS status updates when work is complete, followed by quality check-ins and seasonal maintenance reminders (tires, inspections, fluid service).
Does this work for mobile mechanics and fleet service?
Yes — the system verifies the vehicle’s location or yard address and packages the technical brief for your technicians on the road.
Call, text, or book your 15-minute discovery call.